You are now able to provide Brand Support Information for users when they receive an Unexpected Error Occurred message. You will be able to inform your users who to contact to fix the issue. In Admin Panel > Support Information, you can provide your email and phone number.
The most common issue that occurs is either the user's information is not complete or the information from the ERP is not the same as the code in RepSpark.
Once you setup your Support Information, the user will receive a message informing them what the error is and the email and phone number.
If you have questions regarding this, please contact firstname.lastname@example.org