FAQ 8

• How Do I Start an Order?
• How do I add a create a new user?
• I forgot my password.
• How do I update my billing or shipping information?
• What is the difference between draft, submitted and valid status in My Orders?

See all 8 articles

Tips and Tricks 2

• Prebook Inventory and Ordering
• Setting Language Preferences

Trouble Shooting 3

• I am not receiving my order confirmations from the review page.
• Why is the add emblem and close button not there?
• How do I flush the cache and clear my cookies?

Release Notes 0

Order Status/Invoices 0

Filters and Sorting Products 3

• MISC Filters
• Entering quantities per size when Filtering
• Sorting products on Products Page

Images and Videos 6

• Product Videos- Supported Formats, Best Practices and Naming
• Focal Point Image for Alternate Colorways
• Viewing the Video in the Catalog
• Image Guidelines
• How to Use the SFTP

See all 6 articles

Export ATS to Excel 1

• Export ATS to Excel on the Products Page (UPDATE)

Approving a New User 4

• Approving and Setting up New Users
• Approving New Users Tutorial
• Approving an Existing User to your Brand
• Approving New Users

Wish List Maintenance Webinar 1

• Wish List Maintenance Webinar

Managing Users 2

• Managing Users
• New Manage Users Enhancements

Managing Documents 1

• Doc Section

Marketing Admin 2

• Marketing Admin- Adding Marketing Assets
• Changing or Deleting Product Images

Marketing Tab 1

• Managing the Marketing Tab

Data Maintenance Tab 3

• Flushing the Site Cache
• Running Manual Syncs
• Data Maintenance Tab Tutorial

Verifying Users 2

• Verifying Users
• Verifying Users Tutorial

App Set Up 4

• Filter Manager Tutorial (Video)
• Manage Order Types Tutorial
• Sync Manager
• Managing Your Order Types Tutorial

Managing Your Users 1

• Managing Your Users

Inviting Your Buyers 0

Reports Training Tutorial 1

• Reports Training Webinar

Availability Report 1

• Availability Report

Order Summary Report 2

• Order Summary Report
• My Orders linking to Order Status/Invoices

Order Detail Status 1

• Order Detail Status

Top Accounts 1

• Top Accounts

Top Products 0

UPC Listing 0

New User Demo 1

• New User Webinar

Order Entry 6

• How to Enter an Order
• Discounting Products with Different Discounts
• How to Start An Order Tutorial
• Split Orders - Creating new order for items not in stock
• Sizing Summary Table in the Cart and Review Page

See all 6 articles

Pulling an Availability Report/ATS Report 1

• How to pull an availability report. ATS report.

Customer List Report 1

• Customer List Report

Wish List Tutorial 1

• Wish List Webinar

How to Create an Assortment 1

• Creating an Assortment

Creating a Line Sheet 1

• Creating a Line Sheet

Wish List Cover Images 1

• Wish List Cover Images-What is the best size for emailing the wish list?

New Wish List Features 2

• New Wish List Product Assortment Layout, Emailing a Wish List and Buyer View of the Product Assortment
• Pricing Tier & Inventory adjusted for Assortments (Admin Only)

FAQ's 1

• How can you delete an assortment?

Getting Started 4

• How do I log in?
• Order Status/Invoices
• How do I start an Order?
• B2B-How To Start An Order Tutorial

FAQ 2

• How do I change my ship to or billing information?
• I Forgot My Password

Order Status 1

• Order Status

Tracking Information 1

• How Do I Find My Tracking Number?

Generic Integration Module 3

• Generic Integration Module- MSSQL Database Creation Scripts
• Generic Integration Module- Docs
• Order Object Hierarchy

API Docs 2

• FAQ: Current Insignia Limitations
• Sales person hierarchy for My Orders and Reports

Multi Order Validation 1

• How to Use the Multi-Order Validation Tutorial

Using the Zoom 1

• Using the Zoom

Branded Landing Page 3

• Setting Up Your Branded Homepage (User Guide)
• How To Set Up Your Branded Landing Page (Video)
• Managing Your Branded Hompages

Thank You Modal 1

• How to Set Up the Thank You Modal Page

Manage Users New Features for Admins 2

• New Features Manage User Tab
• User Entry Report Enhancements

CCH- Customer Communication Hub 8

• Setting up the Admin User in RepSpark Manage Users to Access the CCH Module
• Setting Up Users and Roles within the CCH Module
• Accounts Overview
• Contacts Overview
• Tasks Overview

See all 8 articles

Excel Import Export 3

• Excel Import Export
• Excel Order Form from: Catalog, Favorite's List, and Assortments
• Excel order form updates: Instructions and Validation

Setting Up Your Event 11

• This is How You Set Up an Event (Admin Only)
• Image Placement Overview
• Event & Insignia upcharge: Adding logos to the product level for an event order.
• Events : Added columns to show RSK# and Event Order# (For Admin)
• Tournament Events: Add inventory to validate against(hold) for Event

See all 11 articles

Examples of Buying from Different Event Set Ups 3

• Using a Code, No Product Limitations- FLASH SALE
• Using Email Validation and Requiring Each Product to be Ordered
• Allowing Multiple Sizes/Colors, Using Limits, Using a Submission Code

Exporting Orders During and Post Event 2

• Exporting Order Post Event- Roll Up of Orders
• Exporting Orders as Each order Comes In

Changing the Background Image 1

• Admin-Changing the Background Image

Marketing 1

• Marketing Tab for Admins

Adding Videos Per Product 1

• Using HTML to Add Videos to the Product Pop Up

Digital Catalog Editor-Creating Your Digital Catalog 12

• Setting Up Your Digital Catalog
• Building Your Digital Catalog
• Tutorial on How to Create a Quick Automated Catalog
• Creating a Quick Automated Digital Catalog
• FAQ- What is the ideal image size for marketing, feature and cover pages in the catalog?

See all 12 articles

Browsing and Marking Up the Digital Catalog- Creating and Shopping a Favorites List 3

• Browsing and Marking Up the Digital Catalog- Creating and Shopping a Favorites List
• BookMarks/Tabs in Digital Catalog
• Catalog Action Items Review

Ordering From the Digital Catalog 7

• Adding to Cart- Direct Ordering from the Digital Catalog
• Ordering from Assortment and Digital Catalog
• Sharing Digital Catalog to customers & how customers can place order.
• Placing orders using MY BAG feature (you also can reset orders)
• Catalog Multidate Ordering: Adding units and pricing to multidate board

See all 7 articles

Setting Permissions 2

• Setting Permission in the Digital Catalog
• Sharing Your Catalog-Tutorial on Setting Permissions

Adding a Canvas Page 2

• Adding a Canvas Page to the Digital Catalog
• Tutorial on How to Create a Canvas Page

New Assortments Tab 2

• Creating an Assortment
• Setting Permissions for Assortments

Creating an Assortment with Embroidery 1

• Creating an Assortment with Embroidery

Creating a Cover Page 0

Favorites List Workflow 1

• Favorite's List Workflow

Catalog- Single Page Mode for Smaller Form Factors 1

• Catalog- Single Page Mode for Smaller Form Factors

Creating Order From Favorites- Using the Multi Delivery Board 1

• Creating Order From Favorites- Using the Multi Delivery Board

Video Demo of Virtual Showroom 3

• Virtual Showroom Video
• Showroom Videos: How to use Google Drive videos on Safari Browser.
• Virtual Showroom : Dropbox screen shot of a sharable link

Linking a Showroom or Technical Video to a Feature Page 1

• Linking a Showroom or Technical Video to a Feature Page

SFTP 1

• Connecting to the SFTP

2020 3

• December 2020-Software Update
• Request Access Update
• Guest Role Feature

2021 5

• New Review Page & Checkout Workflow
• My Orders- Downloading Images Contained in an Order
• My Orders- UI Changes
• Searching Within the Catalogs
• Hiding the Pricing for Guest Users in the Catalogs/Assortments

Update RepSpark Go App 4

• How to Update the RepSpark Go APP on your device?
• Download mobile app for free to Optimize experience
• Switching to DeskTop View from Mobile
• Ordering with Terms or Credit Card(Stripe)