Getting Started

New User Demo

• New User Webinar

FAQ

• How Do I Start an Order?
• How do I add a create a new user?
• I forgot my password.
• How do I update my billing or shipping information?
• What is the difference between draft, submitted and valid status in My Orders?

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Tips and Tricks

• Prebook Inventory and Ordering
• Setting Language Preferences
• Search Product by color name or color code
• Orders and Reports - Emails explaining what it is and who sent it.
• My Orders: Search multiple entries for Product Name or Number in orders

Trouble Shooting

• I am not receiving my order confirmations from the review page.
• Why is the add emblem and close button not there?
• How do I flush the cache and clear my cookies?

Images and Videos

• Product Videos- Supported Formats, Best Practices and Naming
• Focal Point Image for Alternate Colorways
• Viewing the Video in the Catalog
• Image Guidelines
• How to Use the SFTP

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