FAQ
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How Do I Start an Order?
To start an order, click on the START ORDER HERE icon on the Products page. Next, fill out the order details and click the SAVE button.
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How do I add a create a new user?
To add a new user, follow the steps below. 1. Go to the site URL. i.e. brand.repspark.net 2. Select Create My Account 3. Type in your emai...
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I forgot my password.
If you forget your password, you can reset it following the steps below. 1. Click on forgot my password on the login page. 2. Fill in your use...
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How do I update my billing or shipping information?
To update your billing and shipping information, reach out to your sales representative or the customer service representative at HQ.
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What is the difference between draft, submitted and valid status in My Orders?
Order Status 1. Draft Status- In draft status, the order hasn't been submitted yet. You can still make edits and changes to orders in this status. ...
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How do I show future availability on a line sheet.
When creating a line sheet, you can include an availability date for the inventory. From the Wish List tab, click on the 3 dots to pull up the menu. Fr...
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How to Request Access
To request access, click on the "Request Access" link on the brand's login page. This will send an email verification. From there, the br...
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Virtual Showroom Walkthrough
Please see video below for a walkthrough of how to attach a video to a catalog. Check out this video: https://share.vidyard.com/watch/7p8xgaAgGDWfkEgj...