Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
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How to configure your brand’s notification preferences

Natasha Lioe

Modified on: Fri, 31 Jan, 2025 at 7:59 AM

This guide provides a step by step guide for brand admins to configure their notification preferences for their brand on RepSpark.

How it works

Brand notification preferences can only be configured if you have admin access to a brand. These will apply to the brand store-wide. You can enable a notification to be sent, and your users can choose whether or not they want to receive them in their user notification preferences.

Before you start

Only Admins can access the Notification Settings page in the Admin Panel.

Steps

Step 1 - Open the Admin Panel

Navigate to Admin → Admin Panel to access the Admin Panel.

Step 2 - Navigate to the Messaging tab

Navigate to the Admin Panel’s Messaging tab.

You can enable or disable notifications to be sent from RepSpark on behalf of your brand. Invoice notifications are only available for brands who are using A/R Hub. Any changes you make will be applied to all roles and all divisions. If you have division-level customizations, reach out to RepSpark Support for more help.

Step 3 - Save your changes

Once you’re done customizing your notifications, click save.

If you have any custom notifications, reach out to RepSpark Support with a customization request.