CCH- Customer Communication Hub
CRM for OUR Industry
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Setting up the Admin User in RepSpark Manage Users to Access the CCH Module
Setting up the CCH Admin To start using CCH, the admin(s) will need to be assigned within the RepSpark manage users section of the Admin tab. Click on Man...
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Setting Up Users and Roles within the CCH Module
https://share.vidyard.com/watch/SRhbNYoAcsTtH31kJf1tVy? Getting Started in CCH First, click on the CCH tab on the navigation bar of the site. Setting...
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Accounts Overview
Click on the below for an overview of the Accounts tab https://share.vidyard.com/watch/ReiCFHfvCxubw2dBBqewZj
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Contacts Overview
Click on the below for an overview of the Contacts tab https://share.vidyard.com/watch/wgotbhPo2QSaeSgr3bQRja
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Tasks Overview
Click on the below for an overview of the Tasks tab https://share.vidyard.com/watch/EmoPv5QyHAukvq5xNH4Vs9
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Booking Status Tab Overview
Click on the below for an overview of the Bookings Status Tab https://share.vidyard.com/watch/qSfGWYznbVwjYPes7F89zf
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Lists and Campaigns Overview
Click on the below for an overview of the Lists and Campaigns tab https://share.vidyard.com/watch/ZXDnE4SM6mWmzfUqr7jkAR
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Exporting bounced emails from a Campaign as an excel list
When in your CCH Tool, go to Campaigns from the MENU tab. Then select the Campaign you want to look at and press Analytics. Once you see the analytics pop u...