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General
Default solution category, feel free to edit or delete it.
FAQ
How Do I Start an Order?
How do I add a create a new user?
I forgot my password.
How do I update my billing or shipping information?
What is the difference between draft, submitted and valid status in My Orders?
View all (11)
Tips and Tricks
Prebook Inventory and Ordering
Setting Language Preferences
Search Product by color name or color code
Orders and Reports - Emails explaining what it is and who sent it.
My Orders: Search multiple entries for Product Name or Number in orders
Trouble Shooting
I am not receiving my order confirmations from the review page.
Why is the add emblem and close button not there?
How do I flush the cache and clear my cookies?
Release Notes
Order Status/Invoices
Filters and Sorting Products
MISC Filters
Entering quantities per size when Filtering
Sorting products on Products Page
Filter ATS without starting an order
Filter My Orders based on Order Type
View all (7)
Images and Videos
Product Videos- Supported Formats, Best Practices and Naming
Focal Point Image for Alternate Colorways
Viewing the Video in the Catalog
Image Guidelines
How to Use the SFTP
View all (6)
Export ATS to Excel
Export ATS to Excel on the Products Page (UPDATE)
Adding Items to Shared Catalogs/Assortments
Allowing Admins and Assortment owners to Add items to Shared Catalogs/assortments
Barcode Scanning
Barcode Scanning